Seth Godin on fire drills:
An organization that’s run on emergencies and reaction to incoming doesn’t know what to do when there are no problems.
Instead of seeking out new ways to delight, they run around looking for new emergencies, and if they look hard enough, of course they’ll find them.
(Two reasons for this: emergencies concentrate the mind and allow things to get done, and history).
I’ve worked in my share of fire drill factories, which is why I like Seth G.’s thoughts here.
I once coined a code word for fire drills: JALJA. It stands for Jumping Around Like Jack-Asses, which is what a lot of folks do when fire drills come along.
It’s pronounced J-owl-j-uh.
It was a part the lexicon at work for awhile. Even my bosses would use it. They’d call me into their office and say:
Seth (me, not Seth G), looks like we have another JALJA coming our way. Do you have plans tonight?